Effective Date: January 1, 2025
Radiant Catalyst LLC (“Radiant Catalyst,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We may collect the following types of information when you interact with us through our website, forms, or other communication channels:
- Contact Information: Name, email address, phone number, organization name
- Business Information: Project interests, team size, service needs
- Usage Information: IP address, browser type, device information, site activity via cookies or analytics tools
- Communication Records: Emails and messages you send us, feedback, or survey responses
2. How We Collect Information
We collect information in the following ways:
- When you fill out a contact or inquiry form on our website
- When you schedule a consultation or subscribe to updates
- When you communicate with us via email or other platforms
- Automatically through cookies and tracking technologies
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested services
- Manage client relationships and project communications
- Improve our services and website functionality
- Send you updates, offers, or newsletters (if you opt in)
- Analyze website traffic and user interactions
4. How We Share Information
We do not sell your personal information. We may share your data with third parties only as needed to:
- Provide services (e.g., scheduling, invoicing, payment processing)
- Improve website performance and marketing (e.g., Google Analytics, email platforms)
- Comply with legal obligations or to protect our rights
All third parties we work with are expected to adhere to similar privacy and data security standards.
5. Cookies and Analytics
We use cookies and similar technologies to:
- Track site usage and user behavior
- Improve functionality and tailor user experience
- Analyze marketing and performance data
You can modify your browser settings to disable cookies at any time, though doing so may affect some website features.
6. Data Security and Storage
We take reasonable steps to protect the personal information we collect using secure servers, encryption where applicable, and access controls. However, no online platform is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or correct your personal information
- Request deletion of your personal data
- Opt out of email marketing communications
To exercise any of these rights, please contact us at [email protected].
8. Retention of Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain appropriate business records.
9. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Effective Date.” Please review periodically for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
📧 Email: [email protected]